Self Storage FAQ

Emergency Phone Number: 612-804-8754

What are your office hours?

Our office is open:Monday-Wednesday-Thursday 9:30 AM  to 4:00 PM.Tuesday-Friday 9:30 AM to 12:30 PMSaturday from 9:00 AM to 12:00 PMClosed on Sunday

What are your access hours?

You can access your unit from 6:00 am until 10:00 pm any day of the week, even holidays.

Why would I want a climate controlled storage unit?

Indoor Climate control is a great feature that keeps your unit at a stable temperature and humidity level. It helps you avoid damages to your belongings that can be caused by unstable temperatures and excess moisture, such as warping, material breakdown, mold, mildew, fading, and more.

Where and when should I pay my bill?

You’re welcome to come pay your bill during our office hours at our facility, but you don’t have to make an unnecessary trip here if you don’t want to. We offer online bill pay, so you can pay your bill from anywhere that you have internet access, any time of day.

Is your facility secure?

It sure is! Our units are equipped with secure technology. We also utilize high tech video surveillance to keep an eye on activity in our facility.

Why should a rent a unit at your facility and not somewhere else?

In short, we have all the amenities you’re looking for, from Climate Controlled Storage Units to Moving Supplies. Additionally, we have customer service that is more helpful and pleasant than you’ll find anywhere else in the area! Our rates are also affordable to those on a budget.

How do I get started?

It’s easy! Stop by, or call us at 952-445-6858. We’re always eager to answer your questions and help you through the process

Definition of 2nd Month Free


This offer cannot be combined with other promotions. Based on 30 Day Occupancy and 1st of Month billing. Tenant must pay pro­rated month at move­ in and the 1st Full Month in order to claim a Free Month. If move­ in is on the 1st day of the month the next month is free. Insurance is required on storage. Tenant must pay administration fee and purchase facility lock. Minimum stay is 1 full month. Present this coupon to take advantage of this special Internet only offer. Limit one offer per person per contract. Offer not redeemable for cash. Offer not valid for price adjustments on prior contracts. Offer cannot be used with any other promotions or discounts. Excludes applicable sales tax.

Visit our website at: shakopeestorage.com. All rent(s)received are non refundable.

Definition of the $1.00 Move-In Offer!


NEW tenant will only pay $1 torwards the first month of rent, prorated or not, at time of Move-In to claim this discount. The following monthly rental charge can be paid at the time of move-in or billed separately. MINIMUM STAY IS 2 MONTHS.

This rate will adjust to our regular Standard Street Rate after initial move-in. All street rates are subject to change. Offer valid on selected units 12' x 8' or smaller, while supplies last or offer ends. Subject to availability. This offer applies only to the monthly rental charge. Other restrictions, taxes, fees, including an administrative fee of $24 apply. Must secure unit with disk lock, available for purchase at the facility, if needed. Insurance is required for all storage units. We offer affordable self-storage insurance options thru Safestor. In the event that you already have an insurance policy, a copy of your renter's or homeowner's insurance declaration’s page must be presented at the time of rental. 

Present the printed coupon to take advantage of this Special Offer. Limited to one offer at Move-In. Promotion good for NEW customers only. Not available on transfers or additional storage units. Offer not redeemable for cash. Offer not valid for price adjustments on prior rental contracts. Offer cannot be used with any other promotions or discounts. Excludes applicable sales tax. Visit our website at shakopeestorage.com or call us at 952-445-6858. Unit sizes advertised for rent are approximate and units may differ slightly in shape and/or size. Customers should inspect the actual unit to be rented before signing a rental contract and should base their decision to rent on the inspection of the unit and not on the advertised unit size. All rents received are non-refundable. Rent is not prorated at time of Move-Out.